Terms & Conditions
These Terms & Conditions govern your use of the Tomstguid Powered By Adcore East Limited website and your purchase of digital antivirus licenses from us. By accessing or using our website, you agree to comply with all terms outlined in this agreement.
1. Introduction
By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.
2. Nature of Products
Tomstguid sells digital TotalAV antivirus licenses delivered electronically via email. No physical goods are shipped. Once a license key is emailed, the product is considered delivered.
3. Use of Website
By using our website, you agree that:
- You are at least 18 years of age
- You will not engage in fraudulent or illegal activity
- You will provide accurate information during checkout
- You will not misuse or exploit our platform or digital goods
4. Order Processing & Delivery
Orders are typically processed within 1–3 hours. Delivery may take up to 24 hours during rare verification or technical delays. All digital licenses are delivered to the email address provided at checkout. Tomstguid is not responsible for delivery failures due to incorrect email information.
5. Pricing & Payments
All prices displayed on our website are subject to change without notice. Payment must be completed successfully before a digital product is delivered. We use secure, encrypted payment gateways for all transactions.
6. Refunds & Returns
Due to the digital nature of our products, refunds are limited and granted only under specific circumstances, such as:
- Non-functional or non-activating TotalAV license key
- Incorrect product delivered
- Duplicate or accidental orders
- Corrupted or incomplete license information
For detailed information, refer to our Refund & Return Policy.
7. License Usage
When purchasing from Tomstguid, you obtain the right to use the license according to TotalAV’s official terms of service. You do not gain ownership of the software. Redistribution, sharing, or unauthorized resale of license keys is strictly prohibited.
8. Intellectual Property
All content on this website is the property of Tomstguid or respective copyright holders. Unauthorized copying, modification, or use of our website content is not permitted.
9. Third-Party Trademarks
TotalAV® and all related trademarks belong to their respective rightful owners. Tomstguid is an independent authorized reseller and uses TotalAV-related assets solely for identification and product representation purposes.
10. Limitation of Liability
Tomstguid is not liable for:
- Loss of data, revenue, or personal information
- Improper installation or misuse of antivirus products
- Device incompatibility or system conflicts
- Email delivery failures caused by user error
- Technical issues beyond our control
11. Account & Data Security
You are responsible for maintaining the confidentiality of your account information. Your data is processed securely and never sold to third parties. For more details, see our Privacy Policy.
12. Prohibited Activities
Users may not:
- Share or publicly post activation keys
- Attempt unauthorized access to our systems
- Engage in fraudulent chargebacks
- Automate site scraping or content extraction
- Use our services for unlawful activities
13. Updates to Terms
Tomstguid reserves the right to modify or update these Terms & Conditions at any time. Any changes become effective immediately upon posting to this page.
14. Governing Law
These Terms & Conditions are governed by the laws of Hong Kong. Disputes shall be resolved through appropriate legal channels in this jurisdiction.
15. Contact Information
For questions related to these Terms & Conditions, contact us:
Email: support@tomstguid.xyz
Address: 3806 Central Plaza, 18 Harbour Road, Hong Kong